Last Updated: 7 October 2026
Welcome to SM Solutions. By accessing or using our website, purchasing our products, or requesting our services, you agree to be bound by these Terms & Conditions.
SM Solutions provides home and commercial solutions including:
Water Level Controllers
Dry Cloth Ceiling Hangers
Portable Geysers
Product installation
Service and support
Wholesale supply
Our services are primarily provided in and around Visakhapatnam, Andhra Pradesh.
We make reasonable efforts to ensure that the product names, descriptions, prices, images and other information displayed on this website are accurate and up to date.
However, product specifications, availability, prices, installation requirements and other details may change without prior notice.
Product images are for representation purposes and actual products may vary slightly in appearance.
When you place an order through our website, you agree to provide accurate and complete information required to process your order.
An order is considered subject to confirmation by SM Solutions. We reserve the right to accept, reject or cancel an order where necessary, including in cases of product unavailability, incorrect pricing or incorrect product information.
All product prices displayed on the website are subject to change without prior notice.
Where a product has multiple sizes, models or variations, the applicable price will depend on the option selected by the customer.
Any applicable installation, delivery or additional service charges will be communicated where applicable.
Certain products may require professional installation.
Installation availability may depend on the customer’s location, site conditions and product requirements.
The customer is responsible for providing reasonable access to the installation location and ensuring that the installation area is suitable.
Additional work or materials required due to site conditions may be chargeable where applicable.
Water Level Controller products are designed to assist with automatic or semi-automatic water management depending on the model purchased.
The actual operation of the product depends on the selected model, motor type, electrical setup, tank configuration, sensors and installation conditions.
Customers should ensure that the electrical and plumbing systems are suitable before installation.
Ceiling and wall-mounted cloth hangers require suitable installation surfaces and proper installation.
The suitability of a particular model or size may depend on the available space and installation conditions.
Customers should follow the recommended usage and installation instructions provided by SM Solutions.
Portable Geysers should be installed and operated according to the applicable product instructions and safety requirements.
Customers should ensure that the electrical and water connections are appropriate for the product before use.
Where a product is specifically advertised with a warranty or replacement guarantee, such coverage will be subject to the applicable product terms and conditions.
The website currently states a 2 Years Replacement Guarantee on Water Level Controller units. Any claim under such guarantee may require verification of the product, installation and issue reported.
The guarantee does not automatically cover damage caused by misuse, improper installation, unauthorized modification, accidental damage, electrical issues, natural causes or other conditions outside the applicable product terms.
Customers may contact SM Solutions for service, installation or product-related assistance.
Service availability and response time may vary depending on location, technician availability and the nature of the service request.
SM Solutions provides wholesale supply for eligible customers, dealers and business requirements.
Wholesale pricing, minimum quantities, delivery arrangements and other commercial terms may vary and will be communicated separately.
Any cancellation, return, replacement or refund request will be evaluated according to the applicable product, order and service conditions.
Customers should contact SM Solutions as soon as possible if there is an issue with an order or product.
Products that have been installed, modified, damaged or improperly used may be subject to different return or replacement conditions.
Where online payment is available, customers are responsible for providing accurate payment and billing information.
SM Solutions may use third-party payment providers or banking/payment systems to process transactions.
We do not store sensitive payment information such as complete card numbers or CVV details on our website unless specifically stated.
We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted access.
The website may occasionally be unavailable due to maintenance, technical issues, hosting problems or circumstances beyond our control.
Unless otherwise stated, the content of this website, including text, graphics, logos, images, design elements and other materials, belongs to or is used by SM Solutions with appropriate rights.
You may not reproduce, copy, modify, distribute or commercially use website content without prior written permission.
Our website may contain links to third-party websites or services.
SM Solutions is not responsible for the content, availability, privacy practices or policies of third-party websites.
SM Solutions will make reasonable efforts to provide quality products and services.
However, we shall not be responsible for indirect, incidental or consequential losses arising from improper product use, unauthorized modifications, unsuitable installation conditions, electrical faults, misuse or circumstances beyond our reasonable control.
SM Solutions may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes shall be subject to the applicable jurisdiction of courts in Andhra Pradesh.
For questions regarding these Terms & Conditions, products, installation or services, please contact:
SM Solutions
D.no.65-4-371/1, New Nakkavanipalem,
Opp. Sai Baba Temple, Near New Gajuwaka RTC Depot,
Visakhapatnam – 11, Andhra Pradesh
Phone: 7036155535 / 9505048345
WhatsApp: 7036155535
7036155535 ยท 9505048345
WhatsApp: 7036155535
Mail : smsolutions166@gmail.com
D.no.65-4-371/1, New Nakkavanipalem, Opp. Sai Baba Temple, Near New Gajuwaka RTC Depot, Visakhapatnam - 11
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